Service Advisor at Mechanic On The Go

At Mechanic On The Go, we engage in vehicle repair and maintenance with a priority on ensuring that we deliver speedy and effective solutions to our customers. We guarantee only the best mechanics and employees at your disposal and each person is thorough to the letter. We have been an established company since August 2022 and have worked successfully on over 80 vehicle related issues. As a brand that is fully committed to giving our customers ease, we offer services via Home Service and as our name implies,‘On The Go’at any place within Lagos and Ogun state, with a view to expand to other locations soon.

We are recruiting to fill the position below:

Job Title: Service Advisor

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities
Supervising Repairs in the Workshop:

• Oversee and coordinate repair and maintenance activities in our workshop.
• Ensure that repairs are carried out efficiently and meet the company’s quality standards.

Pickup and Drop-off Services:

• Drive to customers’ houses to pick up and drop off their cars for repair.
• Maintain a professional and customer-friendly demeanor during all customer interactions.

Customer Communication:

• Explain repair and maintenance procedures to customers clearly and understandably.
• Provide accurate estimates for repairs, including labor and parts costs.
• Address customer inquiries and concerns promptly and professionally.

Inspection and Diagnostics:

• Conduct basic inspections and diagnostic operations on customers’ cars in the workshop and at their houses.
• Identify and report additional repair needs to customers.

Qualifications

• Auto Repair Knowledge and Experience:
• Prior experience in auto repair and maintenance is essential.
• Strong knowledge of automotive systems, components, and repair processes.
• Reside near Ikeja, Lagos, to access the workshop and customers’ locations easily.
• Driver’s License:
• Possession of a valid driver’s license is required.
• Ability to drive responsibly and safely.

Evaluation Period:

• An initial evaluation period of 3-4 weeks will be to assess your performance and suitability for the role. At the end of this period, a decision will be made on whether to continue the employment relationship.

Salary
N65,000 – N75,000 per month(depending on experience)

Application Closing Date
10th January, 2024.

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